Refund policy :-
ORDER CANCELLATION :-
Customer can Cancel The Order Within 24 hours of placing the Order. Since All Of our Suits are Made To order, We Can not Accept The Cancellation once We start processing the orders.
RETURNS :-
✅ Systado Return & Exchange Policy (International Orders)
We understand the challenges of ordering suits online — especially from overseas. That’s why we’ve designed a customer-friendly policy that balances flexibility, fairness, and simplicity.
🧵 What If My Suit Doesn’t Fit?
We’ve got you covered — even for custom orders.
Choose from one of the following easy options:
✂️ Option 1: Local Tailoring Reimbursement
Get Money back when you tailor the item locally
Just send us a tailor’s bill/invoice
Refund processed within 5–7 business days
📦 Option 2: Get a Replacement Without Returning the Original
We’ll send you a new piece (suit, jacket, pant, or vest) — no need to send the original back.
🔁 Can I Return My Suit?
Yes — we accept returns for:
Return must be requested within 72 hours of delivery, VIA email - support@systado.net
💸 Refund Timeline
Refunds & reimbursements are processed within 5–7 business days
All payments are made to the original payment method
P.S - All duties and taxes are included in the final price — there are no hidden charges or surprises at the time of delivery. We partner with trusted international couriers such as DHL, FedEx, and UPS to ensure fast and secure delivery. These shipping companies handle customs clearance professionally, so your order arrives safely and smoothly without any extra payments upon arrival.